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2fa initial login

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Your first login with Two Factor Authentication

This information only relates to users at sites where Two Factor Authentication is enabled AND is enabled for you as an individual user or a member of a user type e.g. Staff

Once Two Factor Authorisation is enabled at your next successful login you will be presented with the following screen

Or

If the Effective Date for Two Factor Authentication has not yet been reached you will have a skip button and you log in will continue.

From this screen, you can set up your initial second factor.

Please choose to enable either Authenticator or Passphrase.

Setting up a Passphrase

After enabling Passphrase on the previous screen you will be required to fill in and confirm your chosen Passphrase. This Passphrase has to have at least 8 characters. Click Save.

You will then be prompted to choose three random characters from your Passphrase.

If successfully entered you will be logged into the application.

Too many incorrect attempts to enter the characters from your Passphrase will result in your account being locked - you will need to ask your Site Administrator to unlock your account and reset your Two Factor Credentials if you have forgotten them.

Setting up an Authenticator App.

If you have not downloaded an Authenticator App to your mobile device you should do this first. See An Introduction to Two Factor Authentication for links to Microsoft and Google authenticator apps for common Mobile Operating Systems.

On enabling authenticator on the previous screen the following screen will display.

This screen shows a QR code. Most Authenticator Apps will allow you to scan this code to set up the Second Factor, on Google Authenticator this is achieved by clicking the + icon. You can also key in the Manual Setup key if the QR code will not scan.

On completion your Authenticator App will have a new entry for SIMS ID and a six digit number, that will change every thirty seconds.

In this example, the codes are blue and turn red as they are about to change. It is advised not to use a code that is about to change.

When you have setup of the Authenticator App you should click OK on this setup screen

You will now be challenged for the six digit code displaying on your device.

If successfully entered you will be logged into the application.

Too many incorrect attempts to enter the characters from your Passphrase will result in your account being locked - you will need to ask your Site Administrator to unlock your account and reset your Two Factor Credentials if you have forgotten them.

You may also be interested in...

Enable an additional Two Factor Authentication method.

Setting up a Two Factor Authentication Passphrase]

Set up an Additional Passphrase as a Two Factor Authentication Method

Setting up an Authenticator App.

Set up an Authenticator Application as a method of Two Factor Authentication

Managing my Personal Two Factor Authentication Settings

Managing Two Factor Authentication Settings

Resetting another users' Two Factor Authentication Settings

Sometimes it is necessary for a site Administrator to reset a user's Two Factor Authentication settings so they can reset them this may be necessary if they have lost their mobile device. Instructions for a Site Administrator reset of a user's Two Factor Authentication Setting