All Support Pages

Contact details for support can be found here

Information for users

• Logging into SIMS ID

Managing my SIMS ID

• My Profile
• SettingManaging Securitythe Questions
• Changingemails your Password
• Announcements
• I've forgotten my Password. HowI can Ilog resetin it?

• Setup a Login Aliaswith Users can use an email address as their login name we call this a Login Ali) me email link.

• Setting Security Questions

• Changing your Password
• Announcements
• I've forgotten my password. How can I reset it?
• Doing More with SIMS ID

Two Factor Authentication

• An Introduction to Two Factor Authentication
• My first login with Two Factor Authentication
• Managing my Two Factor Authentication methods
  • Set up an Additional Passphrase as a Two Factor Authentication Method
  • Set up an Authenticator Application as a method of Two Factor Authentication
  • Managing Two Factor Authentication Settings

Screen Locking

• This feature protects your privacy and improves usability for users who need to be logged in for extended periods. Find how Screen Locking works.

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Information for Site Administrators

Managing Users

• Administering SIMS ID
  • Resetting a Users Password
• Instructions for a Site Administrator initiated reset of a user's Two Factor Authentication Setting
  • Creating SIMS ID Users
• Regenerating and Distributing Temporary Passwords - updated for dealing with new year groups
• Managing Multi-Site Users

Tile Store

• Using the Tile Store an Overview
• The Available Tiles Screen
• Creating and Managing Local Tiles
• Installing and Managing Applications
• Audiencing Tiles and Applications

Reports

• Using SIMS ID Reports
  • Using SIMS ID Reports with Microsoft SDS for Office 365 Teams

Self Onboarding Microsoft Services

• A Process diagram for adding Office 365 based service to SIMS ID

Office 365

• Self Onboarding Office 365
• Display SIMS Timetables in Office 365 Calendars

School Data Sync for MS Teams

• Enabling School Data Sync (SDS) API based updates

OneNote Assessment Write Back

• Microsoft OneNote Class Notebook Assessment Writeback Overview
  • OneNote Assessment write back FAQ
  • Microsoft OneNote Class Notebook Assessment Writeback to SIMS Assessment Manager self onboarding
• Working with OneNote and SIMS Assessment Manager

Selfonboarding Google Service

• A step by step guide to enabling Google Services
• Connect Google Services to SIMS ID

Managing Preferences

• Changing the Display Name format
• Setting Username formats
• Setting Password Complexities
• Changing the SIMS ID Background
• Managing Office 365 Licence Allocation
• Manage Groups within Preferences
• Enabling and Disabling Two Factor Authentication for your site
• [Manage Calendar Event Notification](Manage-calendar-event-notification}

Managing Services

• Administering ADI
• Managing Google Integration
• Managing Office 365 Integration
• Managing User-based Web Filtering - Netsweeper

Working with SIMS Hosted Services

• Managing Hosted SIMS or FMS users
• Using SIMS Hosted Services
  • Working with SIMS Reports in Hosted Service
  • Working with Files in Hosted Services
  • Printing from Hosted Services

• Accessing Multiple Sites with SIMS Hosted Services

• Hosted SIMS Resync Password

Parents registering for SIMS ID Accounts

Parents can only register an account when they have been invited by their school. When invited they will be provided with an invite code that is required to register The invite will have the registration 'invite code' they need and a link to the registration process or you can register at https://registration.sims.co.uk

• How to register an account for SIMS ID using an email

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Active Directory Account Management

The SIMS ID Active Directory Account Management component is a 'paid for' option that extends the provisioning functionality of SIMS ID to your local Active Directory.

• Find out more about SIMS ID Active Directory Account Management

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infobox:If you would like to read more about Hosted SIMS and SIMS ID, please go to the SIMS ID Documentation Centre.

The support portal is also a great source of information

If after reading this document you have further queries, please contact your usual SIMS Support Partner.